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Contact Information

Our Address

logichbnovaex SARL
Boulevard de la Pétrusse 98
4666 Esch-sur-Alzette
Luxembourg

Email Addresses

General Enquiries:
contact@logichbnovaex.top

Technical Support:
support@logichbnovaex.top

Legal Matters:
legal@logichbnovaex.top

Privacy Concerns:
privacy@logichbnovaex.top

Business Hours

Monday - Friday:
10:00 - 19:00

Saturday - Sunday:
Closed

Emergency support available for existing clients outside business hours.

Company Registration

Legal Entity: SARL (Société à responsabilité limitée)

Registration Number: RCSB362514

VAT Number: LU36857491

Service Area

We serve restaurants and food service establishments across the European Union, with particular expertise in:

  • Luxembourg and surrounding regions
  • Multi-location EU operations
  • Cross-border restaurant chains

Compliance & Standards

Our operations fully comply with:

  • EU data protection regulations (GDPR)
  • Luxembourg business regulations
  • Food safety compliance standards
  • Industry security requirements

Frequently Asked Questions

Quick answers to common questions about our services and processes.

How quickly can you implement your system?

Our typical implementation process takes 3-4 weeks from initial assessment to full deployment. This includes system configuration, data integration, staff training, and go-live support. For simpler setups, we can often complete implementation in as little as 2 weeks.

Do you integrate with existing POS systems?

Yes, our platform integrates with most major POS systems and restaurant management software. We support API connections, automated data feeds, and manual data import options to ensure seamless integration with your existing technology stack.

What kind of training and support do you provide?

We provide comprehensive training for your team, including initial setup training, ongoing user support, and access to our knowledge base. Our support team is available during business hours, with emergency support for critical issues.

Can you customise the platform for our specific needs?

Absolutely. Our platform is designed to be flexible and adaptable. We can customise dashboards, reports, alerts, and workflows to match your specific operational requirements and business processes.

What is included in your pricing?

Our pricing includes platform access, implementation support, training, ongoing technical support, regular updates, and standard reporting features. Additional services such as custom integrations or extended support hours may incur additional charges.